Shipping policy

Where we ship

We deliver anywhere in South Africa.

Delivery cost

Delivery is free on every order, with no minimum spend.

Delivery times

Orders take 1 to 2 weeks to arrive. If your order includes items that ship separately, they may arrive in different parcels, and we'll email you a tracking link for each one.

Courier and tracking

Orders are delivered by Aramex. As soon as your order ships, we'll email you a tracking link so you can follow it to your door.

Delivery address

Please double-check your address and phone number at checkout. If a parcel is returned because of an incorrect address or failed delivery, a redelivery fee may apply.

Damaged parcels

If your parcel arrives damaged, please take a photo and email us within 7 days at hello@vanigo.co.za and we'll sort it out quickly.

Questions

Email hello@vanigo.co.za with your order number and we'll help.